Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from welllean.com (the “Site”). 

Personal information we collect 
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. 

We collect Device Information using the following technologies: 
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers [These information will be stored on an encrypted sever through the payment provider, Paypal and etc, and it cannot be accessed by Well Lean employees]), email address, and phone number. We refer to this information as “Order Information”. 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. 

How do we use your personal information? 
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 
- Communicate with you; 
- Screen our orders for potential risk or fraud; and 
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 
- Create an anonymous aggregated data to give us a better insight to improve our products and communication.


We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 

Sharing you personal Information 
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

Personal Information We Collect

Well Lean collects personal information in different ways and from different sources.

Directly From You. For example, when you:

  • Make a purchase on WellLean.com
  • Purchase an electronic gift card.
  • Create a Well Lean account and/or become a Well Lean Rewards Member
  • Track an order online.
  • Sign up to receive promotional emails or text messages (including offers and sales alerts).
  • Sign up to join a Rewards program
  • Participate in one of our promotional sweepstakes, contests, surveys or focus groups.
  • Use the Ratings & Reviews or related services and features.
  • Submit a request to our Customer Service team.
  • Sign up for a Well Lean account
  • Interact with Well Lean’s social media pages.

Passively. For example, when you:

  • Visit and navigate WellLean.com Platforms on any device.
  • Enable location-based features on our Platforms.
  • Receive or interact with Well Lean communications and Platforms that may contain cookies or pixels.

From Third Parties. We may receive information about you from other sources. For example, this may include receiving information from:

  • Our business partners, including online advertising networks and companies that co-sponsor our promotions.
  • Social media platforms, including Facebook, Twitter, YouTube, Pinterest and Instagram.
  • Trusted third party sources, such as our service providers, data analytics companies, and tracking technologies to better provide and customize the Platforms for you.
  • Companies that provide information to supplement what we already know about you, including data brokers.

By Combining Information. For example, we may:

  • Combine information that we collect in our stores with information we collect through our Platforms.
  • Combine information we collect about you from the different devices you use to access our Platforms.
  • Combine information we get from third parties with information we already have about you.


Behavioral advertising 
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. 

You can opt out of targeted advertising by using the links below: 
- Facebook: https://www.facebook.com/settings/?tab=ads 
- Google: https://www.google.com/settings/ads/anonymous 
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/. 

Do not track 
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 

Your rights 
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. 

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. 

Data retention 
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 

Changes 
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. 

Minors 
The Site is not intended for individuals under the age of 18 . 

Contact us 
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at contact@welllean.com, phone number at 858-519-8887 or by mail using the details provided below: 

Well Lean LLC 
[Re: Privacy Compliance Officer] 

Well Lean LLC, 1184 Wigwam Parkway #110, Henderson, NV 89074, United States