Well Lean Customer Service



What is Konjac?

How is the Well Lean Shirataki made?

Why does my Shirataki or Konjac product smell fishy?

What makes Well Lean Konjac noodles better than other Shirataki noodles?

What are the benefits of Konjac?

What are the side effects of Konjac?

How is the product gluten free with oat fiber?

Why do some of my Konjac Noodles have spots on them?

Are rice / noodles / pasta bad for weight loss?

Where can I buy Well Lean products?

How long can I store the unopened Well Lean packages ?

Where should I store the unopened Well Lean packages?

Expecting Cold Weather in your Area?

Do you wholesale?

Can I change my order, such as mailing address, after I have placed my order?

Where is Well Lean LLC based in?

Why does it says Product of PRC?

Where is my order confirmation email?

Shipping & Tracking

What is your shipping policy?

How do I track my order?

How do I find my tracking number?

Can I track my order through USPS?

What should I do if my package shows up as delivered but I cannot locate it?

Return and Refund

What is your return policy?

What should I do if there is a missing item among my order?

Well Lean Rewards Program

How do I sign up for Well Lean Rewards program?

How do I earn Well Points?

How do I redeem Well Points?

How do I check how much Well Points I currently have?

What do I do if I did not get my Well Points from one of my purchases?

What is the terms and condition of the Well Lean Rewards program?